![]() Let us know if you have any further issues! I am using Steam and have done all of the above. Let us know if you have any further issues! When this has been completed, try launching the game again. After repairing the issue, please verify the game again until no issues are found. ![]() If an issue is found, you will be given the option to Repair, click Repair. After verification, the launch option appears again. Click the Verify button once the drop down menu appears. Navigate to the game in your Library and click the cog icon. Once the process is completed, the Check Window will automatically exit Select the Local files tab and click the Verify integrity of game cache. Right-click the affected game in your Steam library and select Properties from the drop-down ![]() Once you have backed up that folder, delete the "cache" folder.Īfter deleting the cache folder, please verify the game files within Steam: Open the cache folder and move the "ownership" folder to a safe location. Then, please, navigate to the Ubisoft Game Launcher "cache" folder, by default located here: C:\Program Files (x86)\Ubisoft\Ubisoft Game Launcher\cache To correct this situation, I would like to suggest that you follow the steps below.įirstly, please make sure you're launching Steam / Epic and Uplay with admin privileges, by following these steps : Sorry to hear you're still having issues!
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